Refund policy
Last updated 4 October 2026.
30-day money-back guarantee. If a paid feature doesn't work for you, email hello@banksiaworks.com within 30 days of purchase with the email you paid with, and we'll refund you in full. No forms, no fuss.
Refunds go back to your original payment method through Stripe and usually arrive within 5 to 10 business days. Your rights under the Australian Consumer Law apply in addition to this policy.